Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website  www.scoogcoffee.com (“Website”) operated by Ubitop Private Limited, which owns and operates the brand Scoogcoffee. By accessing or using our Website or purchasing our products, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Website or services.

1. General Information

This Website is operated by Ubitop Private Limited, a company registered in India. Throughout the site, the terms “we,” “us,” and “our” refer to Ubitop Private Limited and its brand Scoogcoffee.

For any queries, support, or business inquiries, contact us at: hello@scoogcoffee.com

2. Product Availability and Pricing

All prices listed on the Website are in Indian Rupees (INR) and inclusive of GST. We reserve the right to change product pricing, availability, or discontinue products without prior notice.

3. Shipping Policy

  • We currently ship only within India.

  • Estimated delivery time is 0 to 7 business days, depending on the customer’s location and the courier partner.
  • We are not responsible for delays caused by courier companies or unforeseen circumstances.

4. Returns and Refunds

  • Returns or refunds are allowed only for products that are sealed, unopened, and in their original packaging.

  • The request must be made within 15 days from the date of purchase.
  • The customer is responsible for the return shipping cost.
  • Refunds will be processed after we receive and inspect the returned product.

5. Payment Methods

We accept the following payment methods:

  • CASH ON DELIVERY (COD)
  • UPI
  • CREDIT/DEBIT CARDS
  • NETBANKING

All payments are processed securely through trusted third-party gateways.

6. User Accounts and Restrictions

  • Customers may choose to register an account on  www.scoogcoffee.com to track orders and access exclusive features.

  • You agree not to use our products or services for any illegal or unauthorized purposes, including violation of any local, national, or international laws or regulations.

7. Intellectual Property

All content on this Website, including but not limited to brand names, logos, product images, designs, text, graphics, and videos, is the exclusive intellectual property of Ubitop Private Limited and is protected under applicable trademark and copyright laws.

No content may be copied, reproduced, distributed, or used in any manner without prior written consent from Ubitop Private Limited.

8. Limitation of Liability

To the fullest extent permitted by law, Ubitop Private Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or products.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes, controversies, or claims shall be subject to arbitration in Surat, Gujarat, India, under Indian jurisdiction and applicable laws.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. The revised Terms will be posted on this page with the updated effective date.

11. Contact Information

For questions or concerns related to these Terms and Conditions, you may contact us at:

UBITOP PRIVATE LIMITED

Email: hello@scoogcoffee.com

Website:  www.scoogcoffee.com